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Our cancellation policy
With regard to the cancellation conditions, we differentiate between “normal reasons for cancellation” and “covid-19-related cancellation”.
A "Covid-19 related cancellation":
up to 8 days before arrival free of charge
From the 7th day before arrival, 100% of the booking amount will be charged
A "normal cancellation":
Free cancellation up to 30 days before arrival
up to 14 days before arrival, 70% of the booking amount will be charged
From 13 days before arrival, 100% of the booking amount will be charged
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