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Our cancellation policy

With regard to the cancellation conditions, we differentiate between “normal reasons for cancellation” and “covid-19-related cancellation”.

 

A "Covid-19 related cancellation":

 

  • up to 8 days before arrival free of charge  

  • From the 7th day before arrival, 100% of the booking amount will be charged

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A "normal cancellation":

  • Free cancellation up to 30 days before arrival

  • up to 14 days before arrival, 70% of the booking amount will be charged  

  • From 13 days before arrival, 100% of the booking amount will be charged 

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